Question 1

Where can I get information about Feinwerkbau products?

Accepted Answer

You can find your nearest specialist dealer in our dealer directory. You can buy our products there and receive appropriate advice.
You also have the option of making an appointment in our showroom at our company headquarters. Here we present our entire product range on over 140 m² and will be happy to advise you on site about our sporting guns.
You can find further information at www.feinwerkbau.de/en/service-showroom

Question 2

Does Feinwerkbau trade in used sporting guns?

Accepted Answer

We do not trade in used sporting guns. This applies to both buying and selling. Specialist dealers will be happy to advise you.

Question 3

How do I get information on the year of manufacture of my sporting rifle or pistol?

Accepted Answer

We have compiled an overview of the manufacturing periods of our products on our website.
If you require precise information about the year of manufacture of your sporting firearm (e.g. for information to an authority), we can determine this on request. The best way to do this is to use our contact form and let us know the exact model designation and serial number of your sporting firearm.
Due to the large number of inquiries, we ask for your understanding that it may take some time to process inquiries about the date of manufacture of a sporting firearm. Direct inquiries from authorities are given priority.

Question 4

I have owned a Feinwerkbau sporting rifle for a long time. For which models are spare parts still available?

Accepted Answer

We still offer the most common spare parts such as seals, springs etc. for many of our older models.
Due to the large number of products that we have manufactured over the course of our company history, it may be that some spare parts can no longer be kept in stock economically. If required, we will be happy to inform you whether a required spare part is still available.

Question 5

The maximum usage period of my compressed air cylinder of 10 years has expired. Can I have the usage period extended or continue to use the compressed air cylinder?

Accepted Answer

Unfortunately, it is not possible to extend the usage period of our compressed air cylinders.
Compressed air cylinders whose maximum usage period of 10 years has been exceeded must be emptied completely and safely in compliance with all safety regulations and disposed of professionally. If you would like to send us your expired compressed air cylinder, we will be happy to dispose of it professionally free of charge - except for the shipping costs.
We have summarized general information on handling compressed air cylinders and the associated safety instructions in an information sheet.

Question 6

What effect does the absorber have on the air rifle or air pistol?

Accepted Answer

For general understanding: The air released from the pressure reducer by the firing pin flows into the system via corresponding air ducts. In the absorber, pressure is simultaneously built up behind the diabolo and on the piston plunger. When the pressure reaches a certain value, the diabolo and the piston plunger are set in motion in opposite directions. The diabolo is moved forwards through the barrel and the plunger is moved backwards with the piston. In addition, the movement of the piston is slowed down by the friction of a spring-loaded thrust piece in the piston. This leads to a balancing of the opposing forces and thus to absolutely smooth shooting behavior.

Question 7

What is the NWR (National Firearms Register) and where can I obtain information about my personal data stored in the NWR?

Accepted Answer

The National Weapons Register (NWR) is a central register that records all firearms in Germany. It was introduced in 2013 and is used to record and manage information on the possession, transfer and whereabouts of firearms.
To obtain information about the data recorded in the National Weapons Register about you and your firearms, you can contact the relevant weapons authority in your federal state. The following information is required so that weapons can be sold or repaired: Personal ID, permit ID and the IDs of your firearms and firearm parts. You can obtain this information from your responsible weapons authority via so-called "master data sheets".
[This information only applies to gun owners within Germany - other regulations may apply in your country].

Question 8

What do I do in the event of a warranty or damage claim?

Accepted Answer

Our products are subjected to strict quality control before they are sold. Appropriate criteria must be met when selecting the materials used. Feinwerkbau provides a full warranty for material and processing defects within the framework of the legal requirements, provided that a defect was demonstrably already present at the time the product was handed over. Excluded from this are stock and spring breakages.
We are not liable for defects that are due to improper handling or repairs that were not carried out by Feinwerkbau.
In accordance with our General Terms and Conditions, the warranty service shall be provided at our discretion by repair or replacement. Claims for damages - on whatever legal grounds - are excluded. In the event of a warranty claim or damage, please first contact the specialist dealer from whom you purchased the product. They will coordinate the further procedure with us.

Question 9

Does Feinwerkbau offer direct sales at the company site?

Accepted Answer

We do not offer direct sales at our company headquarters, but distribute our products worldwide via a dense network of specialist dealers.
For organizational reasons, it is unfortunately not possible to order from us on site or to pick up weapons.

Question 10

Is it possible to buy directly from the factory?

Accepted Answer

Unfortunately, direct purchase directly from the factory is not possible for private customers.
However, we maintain a dense dealer network through which our products are sold. You can find specialist dealers near you in our dealer directory.

Question 11

How can I find a specialist dealer in my area who stocks Feinwerkbau products?

Accepted Answer

You can find specialist dealers near you who can advise you on our products in our dealer directory.

Question 12

Which models can currently still be repaired at Feinwerkbau?

Accepted Answer

We pay attention to sustainability and durability right from the development stage of our products. We only use high-quality materials for our products and take great care in the manufacture of individual parts and final assembly. In addition, we always have spare parts available for the majority of our product range so that you can enjoy your Feinwerkbau sports gun for a long time.
However, some of our models have not been produced in series for several decades - therefore some spare parts for certain products can no longer be produced and stocked economically.
The following models can therefore unfortunately no longer be repaired by Feinwerkbau:
Air rifles: Model 121 / Model 124 / Model 127 / Model 150 / Model C60 / Model C62 / Model C63
Air pistols: Model 80 / Model 90 / Model C2 / Model C20 / Model C10 / Model C25 / Model C5 / Model C55 / Model C 55 P
Small bore rifles: Model 2000
Spare parts for these models are available while stocks last.

Question 13

Can I drop off a sporting firearm directly at Feinwerkbau for repair and take it back on the same day?

Accepted Answer

The first point of contact for handling repairs should be your nearest specialist dealer.
If you drop off your sporting firearm directly at our company headquarters, same-day collection is unfortunately not possible. Our employees carry out repairs in the order in which the sporting guns are received. It is therefore unfortunately not possible to process individual repairs more quickly. We will be happy to send your sporting firearm back to you once it has been repaired.

Question 14

How long does a repair of a sporting firearm take if it is sent to Feinwerkbau?

Accepted Answer

The processing time for a repair depends on the damage to the sporting firearm on the one hand and the current stock of open repair orders on the other. After receiving a sporting firearm for repair, we usually send a confirmation of receipt. This will state the approximate processing time for the repair.
We ask for your understanding that due to the current high repair volume, the processing of repairs may currently take a little longer!

Question 15

Can I send in firearms for repair?

Accepted Answer

Repairs to our products are generally handled by specialist dealers.
Should you nevertheless wish to send a product directly to us, please note the information in the "Repair orders" section and enclose a fully completed repair order with your shipment. When shipping the firearm, all legal and other regulations must be observed and please ensure that your sporting firearm is packaged securely for transportation. For weapons requiring a license, we require a copy of your firearms license and all relevant information for the National Weapons Register (NWR).

Question 16

What should I be aware of when using compressed air cylinders?

Accepted Answer

Please only use original Feinwerkbau compressed air cylinders for your sporting rifle or pistol and observe all safety and usage instructions as well as the regulations applicable in your country!
We accept no liability for damage caused by changing parts, converting or installing non-original parts or by not following the operating instructions or safety instructions. Never attempt to open a compressed air cylinder.
The use of non-original Feinwerkbau compressed air cylinders can damage your sporting rifle or pistol and invalidate all liability and warranty claims.
We have summarized general information on handling compressed air cylinders and the associated safety instructions in an information sheet.

Question 17

In the event of a repair, how can I release the pressure from the compressed air tank before shipping it?

Accepted Answer

The accessories for our sporting guns include a black, round drain plug. This is screwed onto the thread of the air cylinder. After a certain resistance, the valve of the air reservoir opens and the air escapes through the two holes in the drain plug. Emptying the compressed air tank can be very loud - wear suitable ear protection if necessary!

Question 18

Can Feinwerkbau sporting firearms be converted from CO2 to compressed air?

Accepted Answer

Converting CO2 firearms to compressed air would be theoretically possible, but is not economically viable due to the enormous expense involved and is therefore not offered by us.

Question 19

What pellet  weight is recommended for air pistols?

Accepted Answer

In modern air pistols, the muzzle velocity V0 can be adapted to the ammunition used. Due to the more stable trajectory of the projectiles, heavier pellets are also increasingly being used in practice for air pistols.

Question 20

Does the transport lock on the P 8X model have to be replaced after shooting?

Accepted Answer

The transport lock prevents the mass of the absorber from twisting due to any strong vibrations during transportation, e.g. in a car. If this is the case, the cocking lever of the pistol can no longer be fully opened. For this reason, the transport safety should be applied after every shooting.

Question 21

Can the 800 Evolution, 800 Evolution Top and 500 Alu models be upgraded with the rear stocks of the 800 X or 800 Alu models?

Accepted Answer

Yes, upgrading with these rear stocks is possible at any time.

Question 22

Can 3-D shaped handles be installed on the 800 Evolution, 800 Evolution Top and 500 Alu models?

Accepted Answer

Yes, with the corresponding grip fastening set (order number 3.2.220.935), 3-D shaped grips from the 800 model range can be fitted in all sizes.

Question 23

Can the lower handle of the 800 Benchrest model also be used for the 700 Alu model?

Accepted Answer

No, the lower grip is not suitable for the aluminum stocks model 700.

Question 24

Can P 8X air pistol grips be mounted on previous models and vice versa?

Accepted Answer

No, the handles cannot be interchanged between the models for design reasons.

Question 25

What is needed to convert an aluminum stock model 700, 800, 900 from right to left or vice versa?

Accepted Answer

For the 700 Alu and 800 Alu models, the buttstock must be replaced accordingly and a right or left grip must be fitted.
The buttstocks of the 800 X and 900 Alu models can be converted without tools - only a corresponding grip must be fitted. The cheek piece and butt plate can be adjusted and adopted accordingly. It may also be necessary to convert the cocking lever from right to left (or vice versa).

Question 26

Do the support rails of the 800 and 900 models also fit the aluminum stock of the 700 model series?

Accepted Answer

Yes, both the wooden and the 140 mm aluminum support rails can be mounted on the aluminum stocks of the 700 model.

Question 27

Is it possible to mount the "long" rack set on the butt plate of the 800 X model?

Accepted Answer

No, the long rack set does not fit into the lockable rear stock of the 800 X model. A corresponding 25 mm rack extension is available as an accessory for this case (order number 3.2.220.581), which can also be stacked if required.

Question 28

Can the grips from the 900 model be fitted to the 700 and 800 models?

Accepted Answer

No, this is not possible for design reasons. The shaped grips from the 900 model range can only be fitted to the 800 W model using the grip mounting set (order number 3.5.130.560) and two clamping plates (order number 3.5.130.566).

Question 29

Can the system from the Model 800 air rifle be mounted in the Model 900 aluminum stocks?

Accepted Answer

No, this is not possible for design reasons.

Question 30

Can the system of the air rifle model 700 be mounted in the aluminum stocks of the model 800?

Accepted Answer